Carbon Tech Europe BV is committed to protecting your privacy. We have prepared this Privacy and cookie statement to describe to you our practices regarding data and personal data (each as defined below) that we collect from users of our website, the Carbon Tech Europe BV products (the “Products”), or related services. This Privacy and cookie statement covers our collection, use and disclosure of information we collect through our website and further communications with us. Before providing us any data on the website, please ensure that you have read and understood our collection, storage, use and disclosure of your personal information as described in this privacy and cookie statement.
Data Controller: Carbon Tech Europe BV
Address: Rapier 7, 4208 CR Gorinchem, The Netherlands
Contact person for privacy matters: contact@ctebv.eu
USER CONSENT
By submitting or making available Personal Data through our website, communications with us or through any related services, you agree to the terms of this Privacy and cookie statement and you expressly consent to the processing of your Personal Data in accordance with this privacy and cookie statement. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in other countries. Please see below for more information.
INFORMATION COLLECTION
We collect the following data through the website, when you contact us: First name, Last name, Company name, E-mail (all obligatory), Phone (voluntary). We also collect the date of your requests, questions and interactions with us.
We collect the following data automatically through your use of the Site: IP addresses, Referral Site, Device, Geolocation, Gender, First name, Last name and Company name for analytical purposes only, that will remain within Carbon Tech Europe BV.
PURPOSES
Information collected through the website is used for commercial and administrative purposes relating to Carbon Tech Europe BV, in particular to contact you to inform you about our services and making commercial offers, to respond to your direct inquiries, provide you a demo, include products and services in your order, schedule meetings, and to send you marketing, and dissemination materials, case studies, webinars and white papers.
LAWFUL BASIS FOR PROCESSING
We process the data on the basis of your informed consent, as well as for legitimate interests of Carbon Tech Europe BV (the interest of our business in conducting and managing our business to enable us to interact with you and give you the best service/product). We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us as indicated below. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
You may withdraw your consent at any time, by contacting us as indicated below.
RETENTION PERIOD
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, and in particular until you specifically ask us to delete this data. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
DATA QUALITY
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
MARKETING
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. You will receive marketing communications from us if you have requested information from us or used our services and, in each case, you have not opted out of receiving that marketing. You may opt out by emailing us as indicated below.
COOKIE DATA
Our website uses cookies to understand how people use our website in order for us to improve our website. By clicking the box of our popup Cookies Policy windows, you hereby consent to our use of cookies as defined in this Privacy and Cookie Policy. If you do not consent to the use of Cookies, you may block or disable them using your browser settings, the opt-out links set out in this privacy and cookie statement. However, blocking all cookies may have a negative impact on your use of this website.
A cookie is small text file that is placed on your computer upon your visit on certain websites. The text file can be read by the website will help identifying you when you return on the website.
We use two types of cookies:
‘persistent’ cookies that remain on your computer and will remain valid until either you delete it or upon its expiry date, and identify users so that they do not need to enter their passwords more than
once on certain features of the Website.
‘session cookies’ are deleted as soon as the web browser is closed.
THIRD PARTY ANALYTICS COOKIES AND PLUGINS
We use the Analytical cookies of Google Analytics service to analyse the use of our website and keep track of visitors. Google Analytics generate statistical and other information about our website’s use. Details and privacy policy of Google analytics cookies can be found here: Google Analytics.
BLOCKING OR DELETING COOKIES
You may refuse to accept cookies or delete cookies already stored on your computer through the settings of your web browser.
Google Chrome
Firefox
Internet Explorer 10
Safari
Blocking and deleting cookies may have a negative impact upon the usability of our website and you might be prevented from using all the features available on our website.
INFORMATION AND SHARING
Carbon Tech Europe BV does not disclose, sell or share your personal data with other people or non-affiliated companies for promotional purposes except to provide services you have requested, when we have your permission. We may disclose your information under the following circumstances:
To our service providers, for the provision of their services (e.g. email or mailing services)
When we share anonymous, aggregated information generated by our services.
When we respond to subpoenas, court orders, or legal process or to establish or exercise our legal rights or defend against legal claims.
When we believe in our sole discretion it is necessary to share information in order to investigate, prevent or take actions against illegal activities, suspected fraud, situation involving potential threats to the physical safety of any person, violations of term of use of Carbon Tech Europe BV or otherwise required by law.
When we need to transfer information about you if Carbon Tech Europe BV is acquired by or merged with another company.
LINKS TO OTHER SITES
This Web site contains links to other sites that are not owned or controlled by Carbon Tech Europe BV. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Website.
CHANGES TO THESE TERMS AND PURPOSES
If we make material changes in the way we use your personal data, we will notify you by posting an announcement on our Website or sending you an email with the email address you provided when you submitted your personal information on the site. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another legitimate reason and that reason is compatible with the original purpose.
If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
INTERNATIONAL TRANSFER
The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in. Some of our service providers will process your personal information outside of the European Union; these international transfers of your personal information are made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission. If you are located outside of The Netherlands and choose to provide information about you to Carbon Tech Europe BV, please be advised that we transfer all information to The Netherlands and process it here.
YOUR RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data’s accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
At any time you may revoke the consent to use your information and/or exercise the above rights, for free, by emailing us at contact@ctebv.eu or at Rapier 7, 4208 CR Gorinchem, The Netherlands or calling at +31 6 2347 6562
Date: 6 april 2020